"Your most unhappy customers are your greatest source of learning."
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Related Reflections
"Twenty years ago, I wrote a book called 'It Takes a Village.' And a lot of people looked at the title and asked, 'What the heck do you mean by that?' This is what I mean. None of us can raise a family, build a business, heal a community or lift a country totally alone."— Hillary Clinton
"I have never met a man so ignorant that I couldn't learn something from him."— Galileo Galilei
"I may not always be offered work, but I'll always have my family."— Audrey Hepburn
"Nothing amuses me more than the easy manner with which everybody settles the abundance of those who have a great deal less than themselves."— Jane Austen
"I have learnt how to live, how to be in the world and of the world, and not just to stand aside and watch."— Audrey Hepburn
"Take care of the small circle around you. When you have succeeded with them, then move outwards, one small step at a time."— Audrey Hepburn